SRMS Tiers
The Company completes the system by tying monitoring and protection to professional service response.
Instead of alerts ending at observation, Tier 3 integrates data into the Company’s service workflows—ensuring issues are documented, prioritized, and addressed.
Tier 3 connects system data to the Company’s service action, not just notifications.
No. Tier 3 is an enhancement for properties that want managed response and service integration.
HOAs, commercial properties, and clients with complex or high-visibility landscapes.
The Company scopes Tier 3 during an inspection and confirms the right Service Plan pairing for the property.
| Industry | Smart control (irrigation) |
|---|---|
| Tier | SRMS Tier 3 |
| Includes | Tier 1 and Tier 2 features plus service response integration |
| Best fit | HOAs, commercial landscapes, and properties that require accountability and continuity |
| System size | Designed for typical 1" and 2" irrigation systems (systems larger than 2" are in development) |
| Scope | Service-scoped; quote after inspection |
| Related | Service Plans, Tier 2, Tier 1 |
Tier 3 is scoped during inspection to align monitoring, protection, and service response with site conditions.
The Company will confirm feasibility and recommend the right Service Plan pairing for Tier 3.
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